What you’ll do

• Monitor IT events and incidents

• Oversee apps, networks, and digital performance

• Support continuous improvement and releases

• Build dashboards and reports

• Work directly with clients in bilingual environments

What we’re looking for

• Proactive, team-oriented mindset

• Analytical and creative problem-solving

• Monitoring and data interpretation skills

• Strong communication in English and Spanish

• Experience with cloud, databases, and monitoring platforms