Where Measurable Service Excellence Drives Real Business Impact
Moneytoring™: Customer Experience & Revenue Protection
SOPRIS delivers Moneytoring™, an advanced suite of managed monitoring services built to address the complexity of modern on-premises and multi-cloud enterprise environments.
Moneytoring™ provides end-to-end visibility into the digital experience by unifying monitoring across the entire organization.
Through an OPEX-based model, it enables businesses to optimize operations, improve service quality, and drive efficiency—empowering teams to manage performance proactively and operate with greater agility.
Transforming Monitoring into Business Value
Operational visibility that drives measurable outcomes.
Designed for Complex Digital Ecosystems
Unified observability powered by advanced analytics and expert operations.
Explore the Moneytoring™ Solutions Portfolio
Integrated services that maximize ROI and deliver performance at scale.
The Moneytoring™ Performance Framework
Boost Your Operational Efficiency
Moneytoring Epiphany™, helps enterprise customers address gaps and fragmentation in monitoring solutions, maximizing the benefits of their investments. Unlike generic business analytics platforms, Moneytoring Epiphany™ targets key needs such as multiservice correlation, integrated asset management (applications and infrastructure), AI-driven anomaly detection, automated network topology mapping, and IP Address Management. It also offers the analytics required to fully leverage diverse monitoring data across multiple domains.
Service consumption is streamlined through standardized API interfaces, providing customers with secure, scalable access to the full Moneytoring™ suite.
With advanced analytics tailored for monitoring services, Moneytoring Epiphany™ identifies key operational improvements, enabling proactive management and ensuring alignment with business goals.
Enhance Your IT Operations
Moneytoring Infrastructure™ is a non-intrusive, managed IT monitoring service designed to cover the full range of infrastructure technologies, including Data Center Devices, WAN/LAN networks, middleware, Kubernetes, and more. As a core component of the Moneytoring™ suite, it offers industry-leading advanced monitoring, exporting raw data to SOPRIS' secure cloud data lake for intelligent operations, surpassing traditional monitoring methods.
This service provides a unified, service-centric monitoring approach, enabling advanced root cause analysis, incident management, and detailed visibility into IT infrastructure performance. By automating incident responses and managing alarms, it reduces documentation time and enhances fault tolerance.
Managed by specialists, Moneytoring Infrastructure™ is a scalable, tailored solution that minimizes the need for extensive internal training on advanced technologies.
Achieving Best in Class Application Service Performance
Moneytoring Applications™ is designed to monitor application performance at the transactional and distributed trace level, covering a wide range of enterprise application frameworks, including front-end services like Web, iOS/Android apps, and critical business platforms like SAP.
This service offers comprehensive visibility into the performance and user experience delivered by the digital services used by enterprises, providing complete insight across the software-based services that support business processes.
Moneytoring Applications™ integrates data from various systems involved in service delivery, such as cloud services, netflows, and syslogs, creating a flexible, robust solution for optimizing application performance.
Optimize Your Digital Service Ecosystem
The shift to cloud-based and SaaS environments has been ongoing for years and will continue, presenting a challenge for CIOs and enterprises to maintain the highest service quality. Moneytoring Ajna™ is an advanced solution that extends visibility across the entire service stack, helping operators ensure service resilience by simulating end-to-end user interactions to detect failures before they affect end-users.
Key features include user experience simulations, automated transaction testing, and service performance simulations under heavy load. It benchmarks performance against industry best practices to ensure continuous improvement. Clients benefit from proactive failure detection, detailed performance analysis, and customizable testing scenarios.
Deliverables include simulation schedules, SLA metrics, and performance reports for informed decision-making. Designed for enterprises, Moneytoring Ajna™ offers flexible testing options, from basic scenarios to high-traffic simulations, managing up to hundreds of thousands of concurrent sessions.
Success Stories with Measurable Impact
10+ years
Experience
Mexico + Global
Delivery
Managed
Outcome-driven
Real
Business Impact
Retail WiFi Performance Optimization
To transform the in-store connectivity experience at scale, one of the country’s largest retail chains implemented Moneytoring™ across more than 12,000 devices spanning nearly 1,800 locations nationwide. Strategic performance KPIs were defined to continuously assess WiFi reliability and measure its direct influence on customer satisfaction.
Within three years, the organization achieved an average improvement of 18 points in its nationwide connectivity performance index. Through continuous, data-driven monitoring and holistic operational analysis, a specialized team identified targeted optimization opportunities across complex physical environments—ensuring consistently high-quality connectivity for both customers and employees.
Measured Business Impact
Operational performance transformed at scale.
+18
Improvement
+12K
Devices
1,800
Stores
100%
Coverage
From Critical Risk to
Operational Stability in Minutes
One of the world’s most recognized home appliance manufacturers faced a critical risk to business continuity when access to SAP and several essential internal portals became restricted—directly impacting daily operations.
Through the deployment of Moneytoring™ agents across employee workstations, rapid diagnostic testing identified the root cause: an expired SSL certificate that was disrupting access to critical systems. This proactive detection enabled immediate resolution of the incident, restoring full operational access and preventing potential downtime, financial losses, and business disruption.
Business Continuity Restored
Operational disruption eliminated through proactive detection.
< 1 hour
Incident resolution
100%
System availability restored
0
Financial loss
Enterprise-wide
Operational visibility
From Manual Mapping to
Real-Time Network Visibility
A leading Latin American beverage bottling and distribution company managed a complex network across 300+ sites in five countries, relying on manual topology mapping that slowed operations and increased risk.
With Moneytoring™, network diagrams became fully automated and continuously updated, providing real-time visibility of all assets and interconnections—reducing operational effort and transforming hours of manual work into a process completed in seconds.
Global Network Visibility
Fully automated topology management.
300+
Sites Connected
5 Countries
Global network visibility
Auto Mapping
Continuously updated topology
Hours → Seconds
Topology generation time
Accelerated eCommerce Recovery for
a Leading Pharmaceutical Company
After migrating to a new eCommerce platform, a leading pharmaceutical retail chain in Mexico experienced severe performance issues that impacted online sales.
Within five days, deep APM analysis, large-scale stress testing, and targeted system optimization reduced critical query response times from four seconds to under 200 milliseconds—stabilizing operations and restoring digital performance at scale.
Digital Performance Restored
Platform stability achieved through deep performance optimization.
1,600+
Stores
5 Days
Full recovery
1.5M Transactions
Load simulation
4s → < 200ms
Response optimization
Critical Banking Communications Stabilized
Persistent interruptions and poor call quality in Microsoft Teams and Google Meet placed daily operations at risk for one of Mexico’s largest banks.
With rapid deployment of Moneytoring™, network analysis identified an obsolete security device as the root cause. Once replaced and optimized, communication quality was immediately restored—eliminating failures and stabilizing collaboration.
Communication Stability Achieved
Enterprise collaboration secured through rapid network root-cause resolution.
Minutes
Root cause identified
Immediate
Service restored
100%
Call quality recovered
Zero Disruptions
Collaboration stabilized
Let's Chat
Ready to take the next step? Contact us now to discuss how our services can benefit your business. Whether you have questions, need more information, or are ready to get started, our team is here to help.